Local Reviews

Rated 4.9 out of 5 stars based on 462 customer reviews

very helpful

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Great People !! Great Service !!! Great Company !!!

Geno was very polite. He knew what he was doing.

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Customer

Very professional.

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Fried Capacitor

Bobby with Comfort Masters came out, immediately figured that the capacitor on the outside unit was toast. Fixed it quickly and checked out the rest of the system to make sure everything was "cool." Been with these guys for 7 years, since the initial install for all three of out units. Great work.

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Happy customer

Good

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Great service by a knowledgeable service person.

Very please with my service today. I know I can always get first class service from a first class company.

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Replaced Thermostat

Very quick and professional, great job!

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Excellent Service

The professionalism and trustworthiness of this company is top notch. Bobby came out to my house, walked me through everything possible, showed me areas of concern, showed me pictures and videos of device readings etc. I felt a great sense of security seeing this for myself and knowing that I wasn't just getting the run around. I am excited to start a maintenance plan with this company and I trust that they will keep my heating and air in great shape.

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Great Service

Great response and service to our issue. Thank you!

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Comfort masters

Excellent staff and service! Highly recommend

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Job Locations

Geno G.

Geno G. Job Checkin

10-12-2020, came out today to give an estimate on replacement of flex duct that has been torn open by rodents. Discussed options of replacing flex duck versus metal duct. We will be gone with installing metal duct. Discussed other options with customer but at this time we are just installing the metal duct on one duct run. Thank you


Geno G.

Geno G. Job Checkin

10-09-2020, Found primary drain line clogged and outdoor condenser was dirty. Discussed options of club membership and Marianne signed up with our standard club membership. Performed the cool side maintenance and will schedule the hot side in a couple months. Unclog drain line and got system back up and running. Thank you


Bobby A.

Bobby A. Job Checkin

Came out due to downstairs workout room area not working, upon arrival performed service checklist by checking motors, voltages, amperages, drain line, delta t, filter, capacitor, contactor, refrigerant charge etc., etc.. while performing checklist found that dual capacitor on outdoor unit and the wires plugged into it were burnt up, with approval from client replaced capacitor 30/7.5 and performed wire repairs, after speaking with client went ahead and added hard start kit to system to allow for less amps being pulled on start up to try and help prevent this from happening again. System is now operating per manufacturer specifications, please see checklist for for details. Spoke with client about our maintenance memberships and client has chosen to go with out platinum membership for all three systems.


Geno G.

Geno G. Job Checkin

10-08-2020, Performed warranty air balance to the office in back room. Educated customer on additional programming added to the thermostat today. Also performs the fall/winter maintenance to verify the whole system is functioning properly. All components are within spec. Return system back to normal use. Thank you


Bobby A.

Bobby A. Job Checkin

Warranty/ came out due to system is not cooling as well as perform heat maintenance, upon arrival found system low of 410a refrigerant, performed electronic and bubble leak search at new high pressure switch, evaporator coil, and out door unit and was not able to find leak anywhere, started up system in the cool mode and added 2 lbs 410a refrigerant to operating pressures of 8° sub cooling and 23.2° superheat, went ahead and rechecked high pressure switch with bubbles now that I had a good amount of pressure in circuit and found leak in new pressure switch brass t, tightened rebubble tested and leak has gone away, performed maintenance by checking motors, voltages, amperages, drain line, filter, temperature rise, contactors, etc., etc.. system is operating per manufacturer specifications please see checklist for details.


Bobby A.

Bobby A. Job Checkin

Came out to perform prepaid heat maintenance on clients 2 yr old system, performed maintenance by checking motors, voltages, capacitor, flame sensor, igniter, pressure switch, drain line, temperature rise, filter, etc., etc.. while performing maintenance found system operating per manufacturer specifications. Please see checklist for details. Spoke with client about upgrading clear sky air cleaner to air scrubber air purification system and client has chosen to think on it at this time.


Bobby A.

Bobby A. Job Checkin

Warranty/ came out due to thermostat glitching and constantly rebooting, upon arrival found that clients Trane 1050 thermostat was indeed glitching and constantly rebooting, replace thermostat, set up settings, register thermostat and set it up with nexia. Tested operation in the cool mode system came on and began cooling.


Bobby A.

Bobby A. Job Checkin

Came out due to blower motor will not shut off, upon arrival performed service checklist by checking motors, voltages, amperages, filter, delta t, drain line, capacitor, contactor, refrigerant charge, etc., etc.. While performing checklist found that the condenser coil was pretty dirty, spoke with client about bumping system up to a maintenance and client agreed. Washed out out door unit with water hose. Cycled system on and off three times and was not able to get blower motor to rein act issue and issue never presented itself. Educated client on our maintenance membership programs and client has chosen to go with our silver maintenance membership. System is operating per manufacturer specifications.


Bobby A.

Bobby A. Job Checkin

Came out due to indoor unit not running, upon arrival performed service checklist by checking motors, voltages, amperages, drain line, delta t, capacitors, contactor, condenser coil, refrigerant charge, etc., etc.. while performing checklist found that the disconnect breaker for the indoor unit in the off position, turned it to the on position and system started right up and began cooling. Also found that the condenser coil was matted with dirt and dust spoke with client and let her know that I needed to bump call up to a maintenance so that I could wash out the condenser coil because that would need to be done before I could check refrigerant levels, client agreed. Once condenser coil was washed out I found out the 40/5 dual capacitor was reading 31/4.7 this is below 10% and is absolutely recommended to replace it, client has chosen to decline at this time.


Bobby A.

Bobby A. Job Checkin

Came out due to client just moved into home and would like it inspected, upon arrival spoke with client and let him know that if we moved call to a maintenance call that I could wash the outdoor unit out with water hose, client agreed. Performed maintenance by checking motors, voltages, amperages, filter, drain line, delta t, capacitors, contactor, refrigerant charge, washed out the outdoor unit with water hose, etc., etc.. while performing checklist found that blower motor capacitor was reading 7.6uf of 10, this is below manufacturer specifications and is recommended to replace it, also found that blower motor cabinet was very dusty and that I could clean it out for him, also found that there are two supply ducts coming out of the end of the plenum, educated client on how the air distribution works in an HVAC system and let him know that would definitely cause hot and cold spots in the house, also the supply ducts are the old metal duct and that the leak and that it is recommended to


Bobby A.

Bobby A. Job Checkin

Came out due to client just moved into home and would like it inspected, upon arrival spoke with client and let him know that if we moved call to a maintenance call that I could wash the outdoor unit out with water hose, client agreed. Performed maintenance by checking motors, voltages, amperages, filter, drain line, delta t, capacitors, contactor, refrigerant charge, washed out the outdoor unit with water hose, etc., etc.. while performing checklist found that blower motor capacitor was reading 7.6uf of 10, this is below manufacturer specifications and is recommended to replace it, also found that blower motor cabinet was very dusty and that I could clean it out for him, also found that there are two supply ducts coming out of the end of the plenum, educated client on how the air distribution works in an HVAC system and let him know that would definitely cause hot and cold spots in the house, also the supply ducts are the old metal duct and that the leak and that it is recommended to


Bobby A.

Bobby A. Job Checkin

Came out to perform prepaid maintenance on clients heat pump system, upon arrival performed checklist by checking motors, voltages, amperages, filter, drain line, delta t, capacitor, contactor, refrigerant charge, washed out outdoor unit with water hose, etc., etc.. while performing checklist found that filter did need to be replaced, and that the drain line was gargling in this negative pressure system due to trap was empty of water, went ahead and cleared drain line as well as filled up p trap with water. Before clients next heat maintenance will need to call client to confirm how many filters he would like us to bring out. System is operating per manufacturer specifications, please see checklist for details.


Bobby A.

Bobby A. Job Checkin

Warranty/ came out due to thermostat is turning itself off, upon arrival checked float switch and found that it did have water in it, performed drain line clear out with pressurized nitrogen and was able to clear line, performed flush with water and bleach. Rebuilt drain line at unit and added a P-trap due to client showed concern that when system is running the could hear air in the sink. System is operating per manufacturer specifications at this time.


Bobby A.

Bobby A. Job Checkin

Warranty/ came out due to clients 1050 thermostat will reboot when they touch screen, upon arrival found that thermostat is indeed rebooting every time screen is touched, replaced it with brand new thermostat, set up settings, setup WiFi, and started system in the cool mode. Also went into attic and found that there were 2 extra filters at unit, and that filter inside unit was dirty, so went ahead and replaced filter. Also showed client where and how to change filter and where the extra filter is. To access attic will need 1/4” chuck and at least a six foot ladder, 8’ ladder is best. System is operating with a 20° delta T with the return air temperature at 74 and the supplier temperature at 54°.


Bobby A.

Bobby A. Job Checkin

Came out due to water leaking from closet that unit is in, upon arrival found that the plumbing line that unit drains into is what was backing up, let client know that I could more than likely clear it but that there was a chance that he may have to call a plumber and told him that if a bump the call to a maintenance that I could do it as part of the maintenance and then I would be able to check out the whole system, client agreed. Filled pipe with water and then performed pressure clear out with pressurized nitrogen and was able to clear it. Flushed pipe with 1 gallon of water and it did not fill back up, client did have some draino so went ahead and poured some of that in there as well to help break down what ever was clogging it in the first place. Then continued with maintenance by checking motors, voltages, amperages, wiring and electrical connections, filter, delta t, capacitors, contactor, refrigerant charge, washed out the outdoor unit with water hose, etc., etc.. While perform