A technician came out the same day I called. When I decided to replace the entire system the technician made sure someone came out that same day to present my options and that installation could occur the next day. I was given 4 options in my price range. System was installed the next day. A week later another technician came out to review installation. Everyone I dealt witn was efficient, professional, courteous and respectful of me and my property-all this during a pandemic. I was very impressed with the service I received.
Provided professional estimate.
Professional Informative Precise Great group of people the whole team is the best !
Very professional and through.
Bobby was extremely professional, prompt, and had an exceptional attention to detail. He was very thorough and explained things very well. He was very personable and honest. I will continue to use and recommend Comfort Masters due to the level of service that I experienced with Bobby and with previous experiences!
He came in looked at the unit, went got the parts and we are back in business. Thank you for taking care of us
We were very excited and pleased with the service we received. Our salesman, Don Boland was very personable and professional. He explained all our options and the financing. He gave us a date and time for our install and they called to confirm the time. Our installers, John, Eric and Camron were on time and began working right away. They were very tidy and neat, no trash was left behind. These three explained what they were doing and how long it should take. They vacuumed my hallway where they installed a new vent. Even though it took longer than expected, they continued until the job was done. Very polite gentlemen, and very professional. Our tech, Kyle, was very professional & personable. He explained how everything looked and assured us our new unit was doing great. Over all these are some of the best we have ever dealt with, including Tress at the office, she worked with me getting all our times coordinated. She was so nice and accommodating.
Very good experience, very friendly and quick!
5-30-2020, arrived on site and heard blower motor making weird noise. Verified Modulating blower motor is failing. Parts warranty only. Lana approved replacement and I picked up blower motor from Lennox and return to install. Verified motor is functioning properly as per manufacture specs. Return system back to normal use. Thank you
Gave an estimate for 16 to stage for 20 minutes. Adding a 16 inch return with a 20 x 25 grill to ens
5-21-2020, We installed a new complete A/C system, 5-29-2020, Today I arrived on site to perform a quality check on the new system installed. Verified zone control board functioning properly, both thermostats functioning properly, zone motor dampers functioning properly, drain lines are clear, 20° temperature split across the coil, new 16X25X4” Merv 11 filter installed, Took several pictures of the installation. Great job guys! Also installed an air scrubber purification air system. Check the outdoor unit to verify everything is functioning properly. System is functioning as per manufacture specs. Thank you
Package 3 ton unit replacing to ensure air flow inside house is correct and upgraded.
Installed new Amanda system what time compressor 4 inch housing filter, to ensure quality of air imp
Improving to a 16 seer 3 ton system Amana with lifetime compressor. Looking at complete duck work to
Came out to perform Quality Check as well as install OEM low ambient control kit on clients brand new Trane 2 stage air conditioning with Gas furnace , upon arrival performed QC by checking wiring, motors, seal of system, over all cleanliness of install, Delta T which is at 18°, with the return air temperature at 65° and the supply air temperature at 47°, check charge ( picture can be found in history), surge protectors, air purification system, etc. etc.. Then went ahead and installed low ambient control kit per the book, left book with services facts in the outdoor unit with a label saying it was in there, also left stricter on the outside unit explaining that due to low ambient kit outdoor fan motor will click in and out depending on outdoor temperature. System is operating well within manufacturer specifications.
5-29-2020, Attempted to perform spring maintenance on one system. Found large amount of rust on the evaporator coil, emergency drain pan has lots of rest, pressures were low, temperature split was low reading 15° across the coil. Performed a basic digital leak search and found a leak in the evaporator coil in the back lower corner. Discussed the age of the equipment is nine years old plus repairs to replace the call. It is best to invest in replacing equipment. Customer has an appointment set between 3-5 PM today with Don. Thank you
5-29-2020, Performed a one system spring maintenance. Verified filter is clean, drain line is clear, 20° split across the coil. Noticed 17 inch duck work is old and wearing out, pulling cover apart reducing efficiency. Found Schrader valve loose and cap was loose with oily residue. Tightened Schrader valve and added 1 pound of 410a Freon, verified pressures are correct. Tightened the cap. All major components functioning normal and system is ready for summer. Thank you
Came out to perform prepaid ac maintenance on clients 15 yr old Bryant system, perform maintenance by checking motors, voltages, amperages, drain lines, delta t, filter charge, duct work, capacitors, contactor, etc., etc.. please see maintenance report for details. System is operating per manufacturer specifications.
Came out to service 2 roof top units, one is coming on but the other one will not come on at all, upon arrival performed service checklist on both systems by checking motors, voltages, amperages, delta T’s, filters, drain lines, capacitors, contactors, refrigerant charges, etc., etc.. started with system that would not come on at all and found that it’s A48 belt was broken also found that it 4-16x20x2 filters were dirty, on the next system found that the filters were dirty, with client approval went ahead and replaced A48 belt and then left extra one in blower compartment, left extra A39 belt in Lennox system, and replaced all filters (4-16x20x2 per system 8 in all). Left estimate for bi annual maintenance w/ bi annual filter change and Bi annual maintenance w/ quarterly filter change, a picture of estimate can be found in history under pictures.
5-28-2020, Performed spring maintenance on one system. Verified both filters in the ceiling are clean. Cut in cleared drain line. All major components functioning as per manufacture specs. 18° across the Evaporator coil. Verified pressures are good. Washed outdoor unit. System is functioning normal and ready for summer. Thank you
5-28-2020, performed 2 system, one time spring check up. Verified drain lines are clear, advised homeowner to replace both filters, checked all major components, functioning properly. Checked proper charge. Both systems with 21° temperature split across the coil. Washed outdoor coil’s. Both systems are ready for summer. Thank you
Came out to perform ac maintenance on clients older duel fuel system, upon arrival performed maintenance by checking motors, electrical connections, voltages, amperages, capacitors, delta T, filters,contactor, refrigerant charge, washed out the outdoor unit with water hose, etc., etc.. system is operating per manufacturer specifications.
Came out for warranty, when the condenser starts up the lights dim and there seems to be a loud jolt, and now it seems that system is not cooling. Upon arrival found that system was giving call to outdoor unit for cooling, upon arrival to outdoor unit found that the control board was giving an O4 error code which indicates a lock out due to lock rotor amps, added hard start kit, cycled high voltages to reset system, started up system in the cool mode, on start up up compressor started up smoothly and lights in home did not dim, allowed system to run for about 10-15 min and found Return air temperature was 80° supply air temperature was 59° leaving a 21° delta T system is operating well within manufacture specs.