He was great. Did all the work and was polite
I really appreciate the time he took to answer all my questions about heating and air conditioning. He gave me some good suggestions and prepared us for what the future looks like with system maintenance and even replacement.
Geno was very thorough! He possessed the knowledge and expertise to find the issue AND solution to our heating problem after Snowmegedan 2021! Thanks Geno!
Geno was terrific to work with during the repair of our HVAC system. Very responsive, clear explanation of work to be done, fixed first time. Great experience all around.
Absolutely great service-professional, great response time even with snow storm, thorough, competent, answered all my questions, and reasonably priced.
Even in these hard days, Comfort Masters responded the same day our heating system trouble, they sent us Matt who worked as a professional also he was courteous and he answer all our concern about the heat system and he fixed the problem with reazonable price, we highly recommed to anyone
Fixed the issue quickly and got the heat back on
I called Comfort Masters in the middle of crazy freezing cold and snow. I interacted with Tricia and she stood out as someone kind and efficient. She sent someone to our place. He was friendly and knowledgable and addressed our issue. Before he came our heater was working pretty much non-stop and we were still cold. As I write this our house is toasty and warm. I might have to turn the heater down. Its doing really well.
I was so impressed with how quickly Comfort Master responded to my call. They were so helpful and courteous in getting my heater repaired in the middle of a crazy winter storm.
First off I have to say that Geno was a top notch technician. He answered all my questions honestly and had good advice. Comfort Masters has a great asset in him and his knowledge was impressive. Glad to have him come to service our system and we were very pleased with the speed at which Comfort Masters addressed our problem...a Big Thank You Comfort Masters!!
Performed both maintenance checks on carrier system
Performed maintenance checks on Lennox gas furnaces
Performed two system maintenance check on Trane gas systems
03-01-21, Performed the fall maintenance on three gas furnaces. Two Trane gas systems and one Payne gas system. All three systems are functioning as per design. All gas lines are tight, flue pipes are secure, Flames are blue, 0CO readings, all safeties are working, idea motor is good, blower motors are good, capacitor is good, all systems are sealed properly. Replaced filter to the upstairs unit as it is difficult to get to. Customer replaced other two filters. Recommended For system enhancements or search protectors for all three units and installing one air scrubber. I created quotes for a customer to go over with her husband. Thank you
Maintenance checks on Trane heat pump
Check for water leaking on Lennox system
02-26-21, Right on site and performed the fall maintenance on to Trane heat pump systems. Replaced one warranty 824 thermostat. Also warranted a dual capacitor. Renewed customer with our club membership for two systems. Discussed enhancement options but Mr. Leevy is not ready at this time. Thank you
02-25-21, Returns with the ambient outdoor temperature sensor to install on the train heat pump system. System is operating as designed and has been returned back to normal. Thank you
Cleaned flame sensor on Amana gas furnace
A few days ago we identified that the Trane compressor had failed. We return today and replace the compressor and Freon. Charge system according to manufacturer spec. Reprogrammed thermostat and connected to Wi-Fi. System is now heating properly. Thank you
Shorted wire on Bryant heat pump
02-24-21, Performed for maintenance on one Trane variable speed two stage gas system. Found no issues with the system at this time. Flue pipe is secure, gas lines are tight, flame sensor is clean, variable speed blower motor is good, all safeties are working, flames are blue. Return system back to normal Settings. Thank you
Repaired 2nd stg electric heat
02-20-21, upon arrival I found that their thermostat Had no power. Went to the furnace and found a five amp fuse bone. After testing the system I found that the low-voltage to the outdoor unit was grounding. There were extra wire so I swapped out the stage one stage two cooling and check the system. Slowly one by one I started putting wires back together and found the secondary problem was the clear sky. The clear sky had blown I need to be replaced. This is covered under warranty. Replaced clear sky with one from my truck and tested system operation OK. Return thermostat back to normal setting. Thank you
02-20-21, found low-voltage intermittent communication. Made adjustments to the low-voltage communicating wires at the air handler going to the outdoor unit. Straight no wires out so none are twisted around the rest of the wires and removed the flow switch from P1 and put it on auxiliary alert where it supposed to be and removed the jumper. System now test OK. Reset all fault codes for the indoor and outdoor. System is now functioning normal. Thank you